FAQs
Can I change my order?
Orders start processing 30 minutes after they are placed. If you notice something wrong with your order, contact us immediately at info@trendyfashionx.com or via live chat on our website. If your order hasn’t shipped yet, we'll cancel it, and you can submit a new order. To cancel an order, please email us with your order number and full name.
I saw an item on your website, but why is it no longer there?
Products that appear online are available in inventory. Inventory levels are updated hourly, so if the item is no longer visible, it's because it's out of stock. We suggest subscribing to our Newsletter to stay updated on new product launches and promotions.
I was short shipped. Was I charged for the missing items?
We only charge for the items that are shipped. If any items are missing, you will not be charged for them. Please allow your financial institution sufficient time to process and post the correct amount invoiced.
What is your shipping policy?
We prepare your orders within 1-3 business days. Shipping to the United States takes up to 7-15 days. International shipping times may vary based on the destination.
What shipping methods do you offer?
We offer standard shipping for all orders. Expedited or express shipping options may also be available depending on the destination. During checkout, you can choose the method that best suits your needs.
Can I track my order?
Yes, once your order is shipped, you will receive an email with a tracking number. Use this number to track your package through Track Your Order link on our website. If you need assistance with this issue, you can contact us via live chat on our website or send us an email so we can assist you quickly.
Do you ship internationally?
Yes, we ship to several countries worldwide, including the United States, Europe, and parts of Asia. Shipping times and rates vary depending on the destination.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All transactions are encrypted to ensure safety.
What is your return policy?
If you are unsatisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. Items must be in original condition and packaging. Please review our Return and Refund Policy page for more details.
How can I contact you?
If you have further questions, feel free to contact us at info@trendyfashionx.com or via live chat on our website. Our team is here to assist you!